Your privacy is our priority. This policy transparently explains how live22 collects, uses, stores, and protects your personal information — so you can play with complete peace of mind.
Live22 takes our responsibility to protect every member's privacy seriously. This Privacy Policy is provided to clearly and transparently explain how we handle your personal data — from how information is collected, its purpose of use, who may access it, and how we protect it from unauthorized access.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. Any information you provide to live22 will be handled with the utmost integrity and used only for the purposes stated in this policy.
This policy applies to all users of the live22 platform – whether via the website or mobile app – and covers all data processing activities that take place within the live22 ecosystem.
Live22 only collects information that is strictly necessary to provide you with a safe, seamless, and quality service. The following are the categories of information we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Identity verification & KYC |
| Contact Information | Phone number, email address | Account communication & notifications |
| Financial Information | Bank account number, bank name, account holder name | Deposit & withdrawal processing |
| Verification Documents | MyKad copy, bank statement (if required) | KYC & anti-fraud compliance |
Every piece of information we collect has a clear purpose. live22 does not use your data for any purpose other than those stated below:
The live22 platform uses cookies and similar technologies to ensure the platform runs smoothly and to deliver a better experience for you. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect platform functionality and your ability to log in securely.
Live22 only shares your personal data under very limited circumstances and with appropriate safeguards in place. The following are situations in which data sharing may occur:
We work with selected service providers who help us operate the platform – such as payment gateway providers and identity verification services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we specify.
Live22 may disclose your information to lawful authorities when required by law, court order, or to protect the rights and safety of other users. In all such cases, we will disclose only the minimum information necessary.
We invest seriously in security infrastructure to ensure your personal and financial data remains protected at all times. The security measures we implement include:
While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to do your part by using a strong, unique password and never sharing your login credentials with anyone.
Live22 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.
When data is no longer needed, it will be securely deleted or anonymised in accordance with our standard procedures.
As a live22 member, you have clear rights regarding your personal data. We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
If your information is inaccurate or incomplete, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to any legal obligations we are required to fulfil.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for portability purposes.
In certain circumstances, you may request that we restrict how we process your data.
The live22 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from minors. If you believe a minor has registered an account on live22, please notify us immediately and we will take prompt action to investigate and close the account.
We encourage parents and guardians to monitor their children's online activity and make use of parental control tools available on their devices to prevent access to gambling websites.
Live22 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technologies, or applicable legal requirements. Any material changes will be communicated to you via:
Continued use of the live22 platform after any amendments are published constitutes your acceptance of the updated policy. We recommend reviewing this page periodically to stay informed of the latest version of our privacy policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is available to assist you 24 hours a day, 7 days a week.
We do more than meet legal requirements – we genuinely care about your privacy and invest in the best data protection measures for your peace of mind.
All transactions and data transmissions are protected by 256-bit SSL encryption — the same security technology used by leading banking institutions worldwide.
Live22 operates in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are fully respected and protected.
Your personal data has never been and will never be sold to any third party. We do not monetise our members' information in any way whatsoever.
Your data is stored in data centres equipped with multiple layers of physical and digital protection, with around-the-clock security monitoring.
Our data protection systems are regularly reviewed and tested by independent security experts to identify and address any vulnerabilities before they become issues.
We do not hide how we use your data behind hard-to-understand legal language. This policy is written in plain language so you know exactly what happens with your information.