Live22 Terms and Conditions – A Complete Guide for All Members

1 Member Eligibility

The live22 platform is open only to individuals who meet the following eligibility requirements. live22 reserves the right to request proof of eligibility at any time and to close the account of any member found to be non-compliant.

• You must be 18 years and above on the date of registration. Registration by minors is strictly prohibited and any such account will be immediately closed without any refund.
• You must be an individual registering on your own behalf – registration on behalf of another person is not permitted.
• You must reside in a jurisdiction where the use of the live22 platform is not prohibited by applicable local laws.
• You must not have previously been banned or had your account suspended from the live22 platform due to fraud or breach of terms.
• You must be an individual and not a company, organization, or business entity – corporate registrations are not accepted.

2 Registration & Account Management

Each player is only permitted to hold one (1) active account at live22. Holding multiple accounts is a serious violation of these terms and may result in the termination of all associated accounts without prior notice.

Registration Details

You are responsible for ensuring that all information provided during registration is accurate, current, and truthful. This includes your full name, phone number, banking details, and any identity verification documents required in the KYC (Know Your Customer) process.

• The account name must match the name of the registered bank account holder to enable withdrawals to be processed.
• A valid and active phone number is required for account verification and important communications from live22.
• You are solely responsible for maintaining the confidentiality of your account password. live22 will not be held liable for any losses resulting from unauthorized access caused by your own negligence.
• If you suspect your account has been accessed by another party, contact live22 customer support immediately.

KYC Verification Process

To ensure the safety of all members and to comply with platform security standards, live22 may request identity verification documents at any time – particularly before processing large withdrawals. This process is typically completed promptly and all submitted documents will be kept strictly confidential.

3 Deposits & Payment Methods

Live22 supports a variety of convenient and secure payment methods for members in Malaysia. All deposit transactions are processed through channels protected by 256-bit SSL encryption to safeguard your financial data.

Accepted Deposit Methods

• Online bank transfer: Maybank2u, CIMB Clicks, Public Bank, RHB, Hong Leong Bank, AmBank
• E-wallets: Touch 'n Go eWallet, GrabPay
• DuitNow QR and FPX Instant Transfer

Deposit Limits & Policy

• Minimum and maximum deposit limits vary by selected payment method. Full details are available on the Deposit.
• All deposits are final – no refunds will be issued for deposits already credited to your game account.
• Live22 does not charge any processing fees for deposits , however your bank or e-wallet provider may impose their own charges.
• If your deposit has not been credited within 30 minutes, please contact live22 customer support with proof of transaction.

4 Winnings Withdrawal

Live22 is committed to processing winnings withdrawals quickly and efficiently. We understand that withdrawal speed is a top priority for every player, and we always strive to process each request in the shortest time possible.

• Withdrawals are typically processed within 5 to 30 minutes on business days, subject to successful account verification.
• The bank account registered for withdrawals must be in the same name as the registered member's name at live22.
• Members are permitted to submit one (1) withdrawal request at a time. A subsequent request may be submitted once the current request has been fully processed.
• Live22 reserves the right to request additional verification documents before approving withdrawals that exceed set limits, as part of our standard security procedures.
• Withdrawals will not be processed if your account is under review, restricted, or if suspicious activity is being investigated.
• The minimum withdrawal amount is as stated on the Withdrawal. Requests below the minimum threshold will not be processed.

Bonus Withdrawal

Wins generated from bonus funds are subject to the wagering requirement set for each promotion. Withdrawals may only be made after the wagering requirement has been fully met. Please refer to the Bonuses & Promotions section for more details.

5 Bonuses & Promotions

Live22 offers a wide range of attractive bonuses and promotions for both new and existing members. Each promotion has specific terms and conditions that must be met. Bonus usage is subject to the following rules:

• Each bonus may only be claimed once per member, unless otherwise stated in the relevant promotion terms.
• Welcome bonuses are only available to newly registered members making their first deposit.
• All bonuses are subject to a minimum wagering requirement before winnings can be withdrawn. The exact wagering requirements are stated in the terms of each promotion on the Promotions.
• Live22 reserves the right to cancel any bonus obtained through suspicious, dishonest, or promotional abuse methods.
• Members may not opt out of a promotion once a bonus has been credited to their account, unless specific approval is granted by live22.
• Bonus value cannot be transferred between accounts or converted directly to cash without fulfilling the wagering requirement.

6 Game Rules

All games on live22 are operated using an RNG (Random Number Generator) system that has been independently audited to ensure complete fairness and randomness. All game results are final and cannot be disputed.

• In the event of a technical disruption during gameplay, the affected round will be voided and the wager returned to your account.
• Live22 is not responsible for any losses caused by interruptions to the player's internet connection.
• The use of any automation software, bots, or third-party tools during gameplay is strictly prohibited and may result in account termination.
• Any attempt to exploit software bugs or system vulnerabilities must be reported to live22 and must not be used for personal gain.
• Live22's decision regarding any game dispute is final and binding.

7 Member Conduct & Ethics

Live22 is committed to maintaining a safe, respectful, and enjoyable gaming environment for all members. The following conduct is strictly prohibited on our platform:

• Use of abusive, threatening, or offensive language towards customer support staff or other members.
• Any form of fraud, including the unauthorized use of another person's credit card or bank account.
• Attempting to influence or manipulate game outcomes through unauthorized means.
• Sharing account credentials or selling account access to another party.
• Any activity related to money laundering or financing of illegal activities through the live22 platform.

8 Account Suspension & Termination

Live22 reserves the right to suspend, restrict, or terminate any member account at any time if there is reasonable cause, including but not limited to:

• Violation of any part of these terms and conditions.
• Suspected fraudulent activity or money laundering.
• Requests from legitimate legal authorities.
• Providing false information during registration or the KYC process.
• Ownership of multiple accounts by the same individual.

If your account is terminated due to a terms violation, any remaining balance including bonuses may be forfeited. For accounts closed at the member's own request or for technical reasons, eligible balances will be returned after the review is complete.

9 Responsible Gaming

Live22 genuinely cares about the well-being of every member. We provide a range of tools and resources to help you play in a healthy and responsible way:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on your own budget directly from your account settings.
• Self-Timeout: Take a break from the platform for a duration of your own choosing – from 24 hours to several weeks.
• Self-Exclusion: If you feel you need to stop completely, a long-term self-exclusion option is available through customer support.
• Support & Resources: Our team is trained to provide guidance and refer you to professional support resources if needed.

If you or someone you know is experiencing issues related to gaming habits, please contact live22 customer support or visit the Responsible Gaming for more information.

10 Disclaimer & Liability Limits

The live22 platform is provided "as is" and we make no guarantee that the platform will always be uninterrupted, error-free, or meet all your requirements. To the extent permitted by applicable law:

• Live22 is not liable for any direct, indirect, incidental, or consequential losses arising from use of the platform, including loss of winnings due to technical disruptions.
• Live22 is not responsible for the content or services of any third party that may be associated with our platform.
• You are solely responsible for ensuring that your use of the live22 platform is lawful under your local laws.

11 Amendments to Terms and Conditions

Live22 reserves the right to amend, update, or modify these terms and conditions at any time without prior notice. Any changes will take effect immediately upon being published on this website.

• It is your responsibility to review these terms and conditions from time to time to ensure you are always aware of the latest version.
• Continued use of the live22 platform following any amendments constitutes your acceptance of the revised terms.
• If you disagree with any amendment, you have the right to stop using the platform and close your account.